Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up crew was on time, left no mess and showed us how to Use the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
Not worth it for me!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my view, not worth it for me. I can. with the help of my brother, do the same thing. I can do it when I want, and in a neater, less messy, way. I can take my time and make sure it's set up just the way I want it. I can look through the on-line owner's manual if I have any questions, or go to YouTube if I need an expert advice....all for free. Saved a bunch of money:)
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Exceptional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional installation the tech took the time to understand what I wanted.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. The only problem is switching from apps to regular TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did excellent work mounting my new tv. I will always buy their service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Screen installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built and installed a 100” screen quickly and correctly. Love it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV REPLACED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT GUYS, SPENCER & CALEMTE VERY HELPFUL & FAST
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Rich
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher did a great job hooking up my TV and blue ray
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were on time and quick. Very friendly and professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install Big Screen TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy from Geek Squad was great, professional, and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad guys were here on time and set up everything and explained everything to us. Pleased with their work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Not Worth the Cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for the Geek Squad service because there was no way I could lift the TV I purchased onto my TV stand by myself. I had no one to assist me. Geek Squad unboxed the TV and put it on my TV stand. They setup the remote and were willing to answer any questions I had. However, after they left, I had to unplug everything and re-do it. The cables were a total mess. You would think the Geek Squad service would include cable management.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved connection problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt resolution skillfully performed with helful suggestions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and set up 3 tvs. Quick, clean and very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and knowledgeable. Very good experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad install!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time, experienced, polite, and completed the project to my satisfaction.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy, they were polite and clean. Even took the TV box so I didn't have to put it out and advertise my new HD TV!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thorough job done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a wonderful job.They were very helpful and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my Smart TV & helped me access offerings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was efficient and knowledgeable. He called me back when I had a question.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fabulous service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were professional, knowledgeable and respectful. Best geek squad employees we have EVER had!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend