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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    My tv was set up quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service My tv was set up quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the guesswork out of a corner install for me. This was well with it and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were understanding and the job was done on time and perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, connected and setup with ease. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and continue to use Best Buy's Geek Squad. The only way to go! Honest, knowledgeable, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two personnel which were sent to install my tv mount were nothing short of professional and master of the trade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt knowledgeable and very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the professional installer. Very attentive to what I wanted. Plus it was included free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STILL HAVE SOME PROBLEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE CHANNEL SOUND NOT WORKING. HOME THEATRE SOUND NOT WORKING,HAVE TO USE TWO REMOTES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my new tv and set it up in safe and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad agent was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agent was great, geek squad agent was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install of my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted with my new Samsung 65-inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient+Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, knowedgable and professional service and follow-through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peopke very professional and on time. Worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Kory done a great job in setting it up an answering all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never a disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, informative, safe, professional and neat! Couldn’t be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Geek Squad technician did a very good job in mounting the flat screen bracket on my wall. The studs were difficult to locate, but he took his time... it's level and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love this product it fits right in my living room perfect. I will be purchasing another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bybestfriend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these guys from geek squad Good to a have around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up large TV and made sure all connections worked.

    I would recommend this to a friend