Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 746 Showing 14,901-14,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Sam & Womack - superior technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Womack provided outstanding and thorough service! Great job by both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was set up by the Geek Squad. They did a wonderful job. They arrived on time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set the TV up with no problems. They even carried our old TV upstairs for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick setup and tech was great helping me with functions of remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Very Helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was extremely helpful setting up our TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the puzzle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent job diagnosing the problem then fixing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was very good at this and told us what

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and he took his time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time installed the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very competent and got the wall install and setup done quickly. He was very courteous and respectful. It was great to not have to spend hours trying to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It west very well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful. I would recommend using him for all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose Geek Squad for their quality service even though their price is a little higher than other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the setup of my new Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution and clear picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for our primary residence and one for our home up north we have been very pleased with both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the TV still learning all the functions its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and confident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and confident staff gave me great comfort that our set up was being done right! Thank you :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service. Little time and effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much faster than you could do on you own we would recommend spending the extra for the time savings alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Install SETUP - LEE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once schedule was met.... delivery & install was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them aswell for my 55 inch wall mount worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service! Very knowledgeable technician

    I would recommend this to a friend