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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 747 Showing 14,921-14,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Skilled, fast installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job of mounting the set and installing the home theater system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional - answered all questions - personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Excellent service. Very knowhedgeable. I will call for service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a add on great job and made sure everything was connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Install and Tech insight provided during set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew set up my TV for excellent viewing and reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely friendly and completely the job quickly without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient, polite, and respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up two new televisions. Excellent service and very COVID cautious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't know what to do, but they did!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV, cleaned up their trash and set up the TV and Surround Sound System perfectly. Very Professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came from out of town and they hooked up my tv remote and sound bar and blue ray new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, respectful and knowledgeable, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was super professional. They spent extra time going through the remote use and other setup steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and easy check in and was able to help fix my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and worked fast and professionally to install the TV and show us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek did a fine job and very pleasant !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had you to install our new Tv ! All this technology is tough for most of us older folks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr and Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things got resolved. My problem was solved. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My spouse was please with the setup & connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse was very pleased with the TV connection and setup. Taight the setup crew was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable specific to my equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV and geek squad !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and made all the necessary connections! Answered all our questions !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and installed the TV in such a short time and answered every question I had.

    I would recommend this to a friend