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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 748 Showing 14,941-14,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard did a great job on my TV I only want those two guys to come back to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was in and out of my apartment very quickly and advised me on things I would not have thought to ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very nice. Explain everything that they were doing. IT was nice they could remove the big box TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv i had to go to comcast to get a cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    n0he did not he said i needed cable box to get it working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up our sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job setting up our sound bar and getting it to work with Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were a joy to have in our home. They are fast and helpful. They made the instructions easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and hooked up sound bar and Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and arrived on time. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tech, Lee, was great! he made sure all connections were good and showed me how to troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. Incredibly knowledgeable and extremely helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the installation but been having problems connecting to internet on my Company computer using VPN. Not sure if it’s my connection or my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my TV and Roku to my Youtube TV account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefit of having the geek squad set my tv up was well worth the dollars we spent. I would pay for it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 - 2 - 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connect and tutorial on how to use our new upgraded tv. It made things far easier for us to enjoy our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV but a little disappointed because it is hard to tell the difference between 4-k and LED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad came and installed our television and connected to all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our new TV with expertise. They answered our questions and were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do things right and explain it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is consistently ready to take care of business and handle any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation by Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and installed my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent two very knowledgeable people who were on time and.set up the tv and remotes in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BuyGeek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great job with delivery, installation, and set up of my new LG OLED TV.

    I would recommend this to a friend