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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    how p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was top notch made sure everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my additional tv and it is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50-inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent service on time installer new his job completed in no time would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love are tv and thanks to Chris and his coworker to put my tv together thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technicians were superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, performed the work in a professional manner & spent time to familiarize me with the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & friendly staff. Cleaned up well after the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job and checked up with us later that night to make sure everything was working properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was connected and most of the ancillary units were connected but not all. I didn’t note at time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Scott did an awesome job setting up my new Tv/ soundbar as well as 2 new harmony remote control systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful answering all my questions and providing excellent, timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did their work for me quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the tv and secured it. Also instructed me how to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is up to the challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. I would suggest they do the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very satisfied with the service They did a great job with Assembly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” tv was defective. They picked it up and replaced it with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hooked up two t.v.'s to sonos/att verse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did not mount the two t.v.'s. He ran the cables to the sonos/uverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lived up to its reputation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound system were expertly installed by Geek Squad, the very best in the business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great agents went right to work helped me with TV very knowable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did exactly as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to connect my surround sound system and set up the remote control for all the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installtion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time very efficient removed refuse and set up remote

    I would recommend this to a friend