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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new LG OLED TV we purchased in March 2022.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came on time. Nice guys assembled & set up tv in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicers were great completed setup, reviewed product very satisfied with service from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems or complaints yet overall very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV quickly, it works perfectly, and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item. So glad I purchased it as verry useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stand wasn’t wide enough so I had them mount it on the wall. I should have done this a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and was done quickly and explained everything in words I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup a 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Connected TV to Blu-Ray and went over the controls. Plus, they were super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was amazing! Very knowledgeable and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, timely and informative as my husband don't do manual labor !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fast, and knew what they were doing. They cleaned up after themself and explained everything to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hooked my TV up were very professional and it didn't take them very long to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installer was prompt, courteous, efficient and very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set up the tv was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a tv delivered. This service was required with delivery. They did a great job. Friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech did everything flawlessly as I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable installation of my tv and connection to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emmanuel was terrific, really knew his stuff, a real pro Was very impressed with him, great people person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and we were very satisfied with how efficient they were.

    I would recommend this to a friend