Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Courtesy visit advised me product not suited for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was canceled after he advised booster would not do as desired
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Superb service and quick installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek squad over the past three years and have always been very satisfied with their support.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
larry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a great job and knowledgeable and helpful staff
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an amazing job hooking everything up and took the time to explain how to work everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Sqaud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wat a great knowledgeable set up team. Super appreciated!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very professional and friendly. I’m so glad they walked me through my major TV upgrade!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought television with them and set it up and programmed it to my specs. Did a great job, fast and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv is great and the geek squad great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried the wires were going to show. he had a cover that I just painted today and you would never know.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...............................................
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad techs were professional, punctual and friendly. More importantly they installed my tv mount and it looks great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New 75 Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guy was very helpful. Made sure everything was working right and rcplsinrfnjoymsuper!
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 3 out of 5 stars
TTech is big disappointment/Kurt was GREAT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was installed on 12-8-21 & was working great. Morning of 12-9-21 when we tried to turn on the TV it was not working. Spent over 1/2 hour on the phone with Total Tech only to be disconnected. Called our salesperson, KURT MANNING, who volunteered to come out to the house & fix the problem. Special thanks -- 2 thumbs up & 5 stars for KURT going above & beyond for the customer!!!
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Love the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, always there to help couldn't imagine fixing it with out them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, and knowledgeable about my tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
You answered quickly and efficiently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was very helpful and I will call on you guys anytime I need help, thank you
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth the money to setup this TV using the Bestbuy install team.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV CONNECT & SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TECHNICIAN set up the TV/projector perfectly, would highly recommend this technician for any Geek squad job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job installing my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installing my TV, Geek Squad members insured everything was connected and working properly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Demetrius, Brandon and Mike were terrific. Really
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected my TV, re-programmed the remote and connected all to the sound system.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 4 out of 5 stars
This was a small TV and I was able to install it m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a small 24 inch TV for my bedroom. I just plugged it in and called WAVE to set it up for cable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
