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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 18,776 reviews
  • Rated 5 out of 5 stars

    Seemingly fast install by Geek Squad agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my daughters TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expectations met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that i expected, was done within time estimate, but barely. Have total tech, so it was prepaid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than I hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an improvement on my old TV and was shown a much better one that was amazingly low-cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service technicians. Took their time and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and moved a second tv. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done in a very efficient matter, well done, very pleased with his work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ED LODY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING PROFESSIONAL SERVICE !!! THE GEEK SQUAD SAVED THE DAY AGAIN !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much I bought a second big screen TV for my second home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked everything up, explained controls. Always the best service from Heather and Ashley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and programmed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely done. He knew exactly what to do. Programmed all my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed TV Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents hooked up tv and dvd so fast. They knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped with the connectivity issues we were having. Solved it with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv now my guest get to enjoy quality time with this Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came on time and installed the tv.E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went according to plan. They DVD was hooked up and all seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad TV connect was awesome! Well worth the money to me! Curtious and very nice! Explained everything to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable expedient friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience! Fast friendly and helpful. Worth every penny great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very knowledgeable and recommend them 100%!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked things up. Did not explain tv set up very well. We to fast. Needs to slowdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great geek squad job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, and they did their usual great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82 inch ssmsun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite,courtious, professional,knowledgeable,helpful,easy to explain set up

    I would recommend this to a friend