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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad team installed my TV and I was extremely pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He even made sure my old VCR was properly connected for my collection of Disney movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was already mounted. Connection problems somewhat solved and plugs integrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Made sure everything was set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle TV Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installers were prompt, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and installed my tv. Fourth tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv right, the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, what a wealth of knowledge. I would never have been able to do by myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and did a good job installing the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 55" smart tv from Best Buy. We watch it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer made sure TV was positioned where I wanted it, and he improved operation of a second TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great turner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tuner and had the geek squad come and install it. I have never been happier. I got a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly, efficient, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is aleays perfect for thus 77 yr old who is technology challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to all concerned it is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knows what he is doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyset it up quickly. Very professional I just wish I could remember all the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer called before the alloted time .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowable , and installed the TV quickly and explained how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was careful, professional, and courteous. Quick install, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, and they were on time!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with the service provided by the Geek Squad. Highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Duda was the geek squad guy that set up my mom's tv. He is so knowledgeable. We will always ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service. Installer was very professional!

    I would recommend this to a friend