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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are amazing..... if you have no clue how to do this stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad connected and set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65” Sony OLED TV was installed quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and completely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful getting my system back together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were great !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked up the T.V. programmed the remote and made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did, great customer service. Very professional and curious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and explained how to use our TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & connected it to my surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was very knowledgeable and did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND BAR DOES NOT AUTOMATICALLY FUNCTION WHEN TV IS ON

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, courteous and knowledgeable. Geek Squad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this service. The agents were quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech who arrived on time and quickly set up our systems. Great job and customer service teams!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set my television up to wifi and my cable box great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a brand new house and old stereo equipment Geek coordinated the new and old technology Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints: the TV works well and without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV above a fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected them to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection and setup service, no issues.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation was on time and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad were on time, courteous and professional. We were very satisfied.

    I would recommend this to a friend