Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    Efficient installation and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV picture is excellent; very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, personable, efficient, and patient regarding all my questions. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really helpful, explained every step and also gave us tips to add additional hdmi cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is outstanding!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was super ! Installation was quick and easy thanks to them !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Got everything done faster than was quoted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought TV from BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works really well. We are happy with the TV resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional informing about your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my RV and showed us how to access the streaming services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service walked us through fixing out problem and was able to get it fixed the 1st time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service so worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time was prepared with everything needed answered all our questions. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best! My television connects to the internet quickly and without any buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a super job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up TV, connected our devices an even hauled our old TV away. Was so pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my doorbell very friendly Thank you Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devices @

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just connected all my devices!I'm very happy with all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful and professional staff. Knowledgeable answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with TV set-up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with TV set-up! From connection to wifi to set-up of TV...well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very prompt, helpful and kind. explained things to my mom so she understood what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones hoped up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third geek squad person did an excellent job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out. Did an excellent job. Was very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team they knew what they were doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew what they were doing. Took them no time at all. They were neat

    I would recommend this to a friend