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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my TV and with my Best Buy experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and was excellent....EVERYTHING was neatly done..very Pro..very pleased with it all......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE. THEY SET UP MY STREAMING SERVICE TO MY TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They placed tv on stand and connected it to power and cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gentlemen were speedy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and looked at my old TV laughed and giggled carrying out to their car...it was huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was wall mounted ,techs wired everything to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset TV and synched with Sonos sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was very thorough with each of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my television and programed everything for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party install,but did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed one tv and mounted in another room and installed new TV in it's place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and old one taken away in less than 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and engaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up when promised. Very knowledgeable and helpful. Well worth the additional expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my tv up and were very helpful explaining every thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fast and great with explaining the use of the remote. Clean and took trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called night before to give time and came when said. They did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the security of knowing I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy! TV looks great! Geek Squad shows up on time and gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome setup team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team that delivered our 85" Sony TV. Very professional, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was assembled quickly and efficiently, with no muss or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. on time. great service. very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two people that set us up were very helpful and went above and beyond what they needed to do for us

    I would recommend this to a friend