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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 18,776 reviews
  • Rated 2 out of 5 stars

    Worthless!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and polite. Nevertheless they left the Den TV fundamentally inoperable they installed Betflix when I told them I had cancelled this , and I did not want it1 1) and 2). The stations wee all locked And I was unable to open them! So I would say the Service your Men provided was basically unacceptable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was quick but needed a longer tutorial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good could have been best if the time spent giving a tutorial was a bit longer. They knew their stuff and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work done within the hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and courteous and completed the work to be done in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people hooked up my TV quickly and answered all of my questions. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service my computer. They were friendly and informative and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys very professional and on time . Definitely a good purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    squad ok nice enough but in hurry did not no rear speaker product and review of remote brief. I think thats where they failed , Customers always say yes when someone shows funtions of remote but forget soon after squad leaves, therefore I can't get full use of new system!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached my TV . I moved and needed my TV mounted and hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No messing around wondering what this wire is or where that goes. Like your usual dopes. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was very patient with all my questions and setup all apps on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Water Level Sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the water level sensor. I am a single person and one of my concerns was the water level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were very efficient and I am very satisfied I will recommend this service to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, friendly, clean and organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Best Buy staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this 75" tv went very smoothly. Installers were very competent and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents prompt internet unavailable at the time so we’ve had to figure the operation for ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful putting up tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected up to all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He sure did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except he didn't install our remote info! Nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service very satisfied with there work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman whom put our TV in for us did a super job and did not leave our house in a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. They were courteous and explained their work so it was understandable.

    I would recommend this to a friend