Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Technician did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very knowledgeable and technical. He was friendly and efficient. I did try calling a couple days later to help with a problem. He did not return my call
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not well setup as required. The wall jack are far away from others
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Best Buy Tech Christopher did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Tech Christopher did a great job repairing my Samsung 65” 7 tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
new 65inch tv setup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad installed tv and took time to calibrate tv to surround sound sounds great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tyler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very efficient. The job was well done and I am very happy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
DVD Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my DVD player without incidents and it works fine
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team of 2 people came in and installed the TV mount in no time. Recommended for professional quality work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV connect & setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad were great at connecting all of my in home devices and made sure all worked properly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came to set up my tv was awesome. Very was professional and very knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and pleased with service! Very pleased with installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Scheduled del date never happened as planned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting for the tv since 7am finally at 1:30 got a call telling me the tv was not at the store, the call was from the subcontractor and not from the store. That tells me that Best Buy doesn’t know what is going on with their stores. Had to wait another two weeks for delivery! One of the supervisors in the store Joe worked with me for final delivery, that being said this should not have happened. The geek squad was great!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job installing my TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was professional in every way. He did an excellent job installing my TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV I got is awesome! From Brad helping me pick it out to Geek squad hanging it was all easy & awesome
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv quickly and on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad mounted my Tv and connected all the devices
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly and easily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV Connect and Setup Services were speedy and thorough with no problems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV installed and connected to most of my devices well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went smooth, technician was polite and explained everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very good service with quick response
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents arrived promptly and quickly solved the problem, courteous and respectful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great added package... Received value for my money!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad, everything works as before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geed Squad techs very professional, explained the installation process, all works great.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friend
