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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my new TV and setting it up with my cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, mounted and connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came did a good job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 75" Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real good TV, good price, and good delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. The work was done professionally.Service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, competent, and performed beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew hooked up everything in a timely manner and shared much information on the TV and Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, smart, and courteous. They arrived at time agreed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad scheduled & came out to set up my new TV in a timely manner . Very friendly & professional !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected everything and checked to be certain everything was to our satisfaction. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved a heavy TV up a flight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, courteous, good communication, and got the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not entirely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the new Orbi. No issues. Mounting the tv did not go so well. Not entirely satisfied with the way the tv mounted to the Sanus bracket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were professional and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and customer service. Highly recommend and was able to work in my time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick, professional & friendly. Explained everything that needed explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology changing every day you need experience people to help you. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came knew their stuff. Had everything set up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service ! Excellent Rating, What more can I say !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money, get the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Rowel Rivera and his partner were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete hookup and excellent instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete connection to cable. WiFi, and apps I use. Friendly and courteous service.

    I would recommend this to a friend