Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
always great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are always polite and we;; informed. It is always a pleasant experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work fast and efficiently and answered all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Installation was a day late,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work was professional. Appearance for work was a day later than scheduled, disrupting our personal schedules.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another GREAT Experience with Geek Squad! Definitely the way i will go again and again in the future!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the appointment options and the ease of communication
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, nice tech, set it all up for us, showed us the ropes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recommended by the best buy team for the TV I bought.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad rep was wonderful! Very helpful and informative---gave me ideas I hadn't considered. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent assistance from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was extremely knowledgeable and helpful in setting up the TV with our surround sound system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected smart tv to internet and got everything working.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV HOOK UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IM SO GLAD FOR THERE HELP .THEY ARE THE REASON I GO TO BEST BUY THANK YOU GEEK SQUAD.GIVE THEM A PAY INCREASE
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greek squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and knowledgeable. Quick and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fast in connecting the TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung TV was delivered and put on a cabinet.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technically speaking the providers of service were ontop of of every nuance.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best crew ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast... courteous....knowledgeable....great communicators. Thank You!!!!!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad stole my TV and devices quickly and pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed all my devices professionally and quickly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a perfect job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not go anywhere else The geek quad knew exactly what to do Samsung is the best
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They installed my tv and hooked up all my ancillar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They went beyond wonderful. Super service, super polite and a great job,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick.Fast. Accurate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Dad and the install was flawless. He enjoyed their visit and was quick and fast.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy hooked up tv and Bose speaker only problem universal remote won't work all auxiliary equipments
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
