Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Reviewed how to use the features on my new Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great service. The tech was friendly, informative & very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men who installed my equipment were neat, professional and answered all of my many questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic customer service very professional did a wonderful job explaining how works
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good product, very good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad, Jack and Jacob were wonderful. very helpful!!! Professional!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV & Sound Bar with no issues. Very satisfied.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squard men were very helpful, excellent in there job performance, and very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I didn't have to connect the new TV it seemed to be very easy with Geek Squad doing the setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My TV was installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was left satisfied. The TV was mounted as I wanted it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I've used Geek Squad they were great and very professional. They are the best.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was very good and did not take long at all. The television works great and it looks so clear.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv and wifi set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time. Surprisingly quick and minimal to no mess. The techs were very knowledgeable and friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Guys were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very professional and the guys were very knowledgeable. Very pleasant experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Success
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was excellent in getting the actual work done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were here on time and had me set up in no time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service with a smile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service the first time. They were real pros and polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT SQUAD !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have great trust in the Geek Squad and will continue to use and consult with them for my Best Buy purchases !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome installation guys, they did a superb job, highly recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad person (Allen) that came to set up the tv was very nice and answered all questions that I had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were courteous and made sure we understood everything before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad = High Performace Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, conscientious, and knowledgeable. They know their stuff.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
