Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad gets it done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got everything connected so I can use 1 remote to control everything!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed the tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did it by my self ……it’s so easy……………………………………..
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Two Geek Squad trips were needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV installation required two Geek Squad visits. The first agent installed a new Smart TV and connected it to my Roku. However, this agent was unfamiliar with the Comcast Flex streaming device and said it could not be connected. However, this was incorrect, and a second agent came to install it two weeks later. This agent was knowledgeable about both the TV's features and the connected devices and was very helpful.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional & fast setup. The Geek Squad answered our questions. They were courteous and friendly.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Beyond satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installer, Robert M is a true professional. He even calls me back when I have questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
THE ASSOCIATES INVOLVED IN MY PURCHASE WERE GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENTS DELIVERED MY TV & INSATLLED IT WITH GREAT VIGOR & COMPETENCE.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superior 4K picture quality with Fire TV built in!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional staff, set up was a breeze, installation was finished sooner than expected
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tech really knew his business and he was very entertaining. Wouldn’t mind having him again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
fantastic so happy quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.same as above HAPPY as can be wouldn't have any one else install my TV's
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed ceiling speakers for me and did a great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the COVID-19 virus; the installers only hooked up the cable and DVD player. They didn’t even try to connect my surround sound.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Installation Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Installation service is very professional and very importantly great technical skills
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional and courteous and very knowledgeable. Would definitely recommend this service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys, they did a great job. very helpful would recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great geek squad rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put all my new gadgets together in a timely manner. He was a really nice and helpful guy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick ,& explained everything, thoroughly, 3 people
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful and professional installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was home for the install. The installer was courteous, knowledgeable and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Agent did a quick thorough job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up TV and added set up of remote as well.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Techs were nice and completed installation quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs took the tme to answe all my questions and were polite about it!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend