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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75" and absolutely love it it was a great purchase and best buy was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with Geek Squad. Really know how to connect your electronics and help with how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, punctual and professional !!!!!!!!!!!! would use them again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and connected all the devices and made sure everything worked well. very polite and helpfull .Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and connected all cables courteously .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful. Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unpacked TV and connected sound bar. Helpful and strive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up was perfect plus showing me how to work it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job of installation for products they sell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and set up TV in a very timely manner. Excellent customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to Go the Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my new TV but didnt do any adjustments , hence the 4 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after paying for the installation I still had to purchase a different cable to make it work which didn't seem reasonable to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG TV 77 inch. Sweet. Great deal. All great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had all electronics in place. They did connections and set up on 30 min! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was very good. He explained everything he did and completed everything I wanted done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and friendly crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Friendly and professional. Put shoe covers on and were very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasent, knowledgeable, professional associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE-TV MOUNTED AND ATTACHED TO NEW EEURO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Set up my TV and sous bar. Came on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and spent a littler extra time showing me some features..very appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" samsung tv installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents very professional-wore booties and answered all my questions

    I would recommend this to a friend