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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 768 Showing 15,341-15,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Tv mounted in the wall looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, they were knowledgeable and friendly, would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the agents were exceptionally good. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Even put covers on their feet because it was raining. Both guys were good &friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and safe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and very professional / safe representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Proffesional! Knowledgable! Cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had them set up new TV. Professional set-up took all the anxiety out of the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called to let me know the time of his arrival and to verify I had everything he would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we had them connect everything. They were very friendly and got the job done quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV easily and professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up quickly not a long appointment. Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came out and set up my TV and surround sound system. Quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Removed my old very heavy TV. The TV I'd fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - technician was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set tv up, even with the mounting they did not know about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people who are well trained and are there to do things right and answer any questions you may have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where very clean and quick also hooked up my current HDMI's to the TV and connected everything to one control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid and safe Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, safe and quick set up. Great crew, thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, knowledgeable, expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of getting everything connected and made it look neat and organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that set it up were very nice. Didn't take long to set it up either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and did all the connections.

    I would recommend this to a friend