Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Projector mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted the projector properly and nicely.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy/Geek Squad TV mounting is a great service because the people are punctual, respectful, and fast.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad in the past and it goes without saying that I would continue to use them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent team!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional and did a thorough job and gave afull discussion of the product
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had great communication, great work. They were on time both times they had to come to my house.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Agent very neat and extremely efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Full service?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They unpacked and put up my tv but they didn't bother to program the remote.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Tv's working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup awesomely, done professional!!!!!!!!!!!!!!!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer was very helpful and efficient. I would recommend him and would use him again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered and set up my tv and hooked it up to the devices. Everything worked perfectly when they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad are all knowing..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad installed my T V and receiver very short time, and did it right...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very well. Set up was quick and very efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, efficient, thorough, well done. Great experience!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Installation of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He got sound & Picture on the TV and connected the DVD player and that was all. I didn't realize that there was much more that needed to be done, such as signing into my Samsung account and setting up Smart TV features etc. I feel like the installation was a ripoff. Disappointing, because I have been treated very well by Best Buy for many years.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PEOPLE THAT C AME OUT TO SET UP THE TV DID A GREAT JOB
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous and respectful. explained how the tv works using the different remote controls
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and detail did a great job hanging my TV
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend everyone to have geek squad to install the tv and mount and the price is vey reasonable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They packed up the one I was returning and set up the new tv. Quick and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set my new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents arrived on time and were professional. I highly recommend them!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
