Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice to be a recipient of quality work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with past experience with the Geek Squad, they are an extremely professional work force.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
deesz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came could not have been better. he arrived on time and i was pleased
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was fast and easy and absolutely necessary to use professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys connected all and explained controller and left us confident.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Instalacion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and positive attitude of the employee
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
On time delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got tv on time set up done by outside contractor. Delivery person was good but was not all that familiar with my model.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
You did a wonderful job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic this one word says all there to says about experience!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek guys were here on time setup new tv fast!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the setup was smooth the tutorial on use of tv/sound bar/ cable box was minimal. No instructional booklet came with unit.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set-up was fabulous! The guys were extremely courteous and answered all of my questions!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad delivered my new tv and installed legs and set up tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Superb!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Tech Mitchell is professional, knowledgeable and courteous!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good and quick with installation. Took the time to explain the features to us.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Replacing a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job!!! And tutorial on the new remote so I would be able to view once the tech left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Old guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job unpacking and setting up TV but little explanation on settings and navagation. Would have appreciated more info as I am not the good at the new stuff they pack into the new TVs. Would recommend if they covered more.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 3 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted and connected. Everything worked with the push of a button. After not using some of the buttons for several weeks, they don't work. When the buttons are selected for Netflix or any other service, it is now saying the internet is not connected. Yet it switched back to the TV without a problem. It was a quick set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was outstanding.everything went very well. Courteous and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician knew his job.As easy as one two three. I will purchase again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Top Notch Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and willing to answer any questions! Frankly, I was quite impressed with their service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great fast job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up everything and did a great job. Appreciated his guidance and advice.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fixed problem quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the VCR set up to our DISH receiver. Handled work efficiently and quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend