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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 18,776 reviews
  • Rated 4 out of 5 stars

    Like my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original choice was Hi Sense and I ordered it and was then told it wasn't available. Therefore, I got the Toshiba 43".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job getting me all set up with my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several components to reconnect to my new tv and existing receiver. Geek Squad did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad as far as TV installation expertise are as good as other installers I made much more for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad do it all. What a great decision I made. I would have been so lost otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected tv & explained remote. Also provided good advice on smart phone options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service people came installed my T.V. puy my cable back on, clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, on time, knowledgeable. great experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first guy failed miserably. Incompetent. Did not hook up speakers as planned. Second team set up tv properly and were good but were not prepared to connect speakers nor aware they were supposed to. Not their fault.. I had to go in person, buy more cables and set up speakers myself. And i paid to have your guys do this task.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They took out the old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and extremely fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase geek sguad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ther a great help with anything you have,always available over the phone an wen u make an appt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was on-time, polite, and worked efficiently to complete their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your "Squad" did excellent work, and I now know I can call on them whenever I need help. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough on how great it was to have the Geek Squad do the setup of our TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best!! They showed up on time and had the work done in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and clean job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my TV, hid cables in the wall and allowed for future cables to be hidden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installers were great. explain everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers brought the 75" TV in and installed all the needed hardware. Set up the TV picture sound and apps. Very nice men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents have been great and on time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents have been great, professional and on time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Really did it RIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did more than expected to make my installation attractive and simple to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super-fast, super friendly and installed the TV in no time flat.

    I would recommend this to a friend