Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Like my choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My original choice was Hi Sense and I ordered it and was then told it wasn't available. Therefore, I got the Toshiba 43".
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job getting me all set up with my new purchase.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had several components to reconnect to my new tv and existing receiver. Geek Squad did an awesome job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad as far as TV installation expertise are as good as other installers I made much more for.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Geek Squad do it all. What a great decision I made. I would have been so lost otherwise.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected tv & explained remote. Also provided good advice on smart phone options.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT CUSTOMER SERVICE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service people came installed my T.V. puy my cable back on, clean up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, on time, knowledgeable. great experience
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first guy failed miserably. Incompetent. Did not hook up speakers as planned. Second team set up tv properly and were good but were not prepared to connect speakers nor aware they were supposed to. Not their fault.. I had to go in person, buy more cables and set up speakers myself. And i paid to have your guys do this task.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
They took out the old tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and extremely fast and clean
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I always purchase geek sguad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ther a great help with anything you have,always available over the phone an wen u make an appt
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad was on-time, polite, and worked efficiently to complete their work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your "Squad" did excellent work, and I now know I can call on them whenever I need help. Thanks so much.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough on how great it was to have the Geek Squad do the setup of our TV...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best!! They showed up on time and had the work done in a flash.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great and clean job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hung my TV, hid cables in the wall and allowed for future cables to be hidden.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
installers were great. explain everything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installers brought the 75" TV in and installed all the needed hardware. Set up the TV picture sound and apps. Very nice men.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Agents have been great and on time!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Agents have been great, professional and on time!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wow Really did it RIGHT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did more than expected to make my installation attractive and simple to use!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast, friendly and efficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were super-fast, super friendly and installed the TV in no time flat.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
