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  • In-Home Service

TV Setup, 91" or Larger

SKU:
6578750
See Details

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 18,776 reviews

  • The rep was fanatasic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His knowledge of my product was first class and he respected our property as if it was his own.

    This review is from TV Setup, 55” or Smaller

    I would recommend this to a friend

  • Speedy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had taken more time to go over everything.

    This review is from TV Setup, 55” or Smaller

    I would recommend this to a friend

  • If you value your sanity, dont buy this service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 65" Sony A9F and to make life easier decided to have Best Buy install it. I had an existing 60" Panasonic plasma already mounted so all they had to do was remove the old TV, pull an HDMI cable (which I already had taped to the old cable so it could just be pulled) and plug in power and HDMI. That was it, no setup, calibration, surround sound setup, etc. In a nutshell, this took over 4.5 hours! And multiple calls to the store, a "debate" between the store manager and myself by phone, the tech calling tech support, and them having to send a 2nd technician out (why would you only send 1 guy to remove and mount a 65" TV over a fireplace???). Sure, in the end everything worked but is it worth that much frustration? After they left I had to pull the cable myself (which was not that hard since I already had the old HDMI and speaker wire routed through the walls/basement below). The HDMI they did use was not in the port I asked it be plugged into, the old TV was not moved where I had asked them to move it. I did not want BB to take the old TV, but I got a call anyway telling me the 3rd tech was on his way to pick it up! They were able to stop him before he arrived. In the future, I will either do it all myself, or pay a little more and have a competent shop do my installs.

    This review is from TV Setup, 56” to 90"

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your feedback with us. Installing a TV isn't easy for most people, so we're glad to hear that you trusted Geek Squad with the task! While we're disappointed to hear that your experience wasn't the best that we could have hoped for, we're happy to hear that your new TV was able to be installed in the end. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up the TV. Also solved a sound problem with my speakers.

    This review is from TV Setup, 55” or Smaller

    I would recommend this to a friend

  • It was a great job. He was fission and communicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just connected cable service and installedYouTube TV.

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Excellent TV and Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service of the geek squad that installed my TV...they went above and beyond!!

    This review is from TV Setup, 55” or Smaller

    I would recommend this to a friend

  • Highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. So happy they installed my home theater!

    This review is from Add-On TV Setup, 55" or Smaller

    I would recommend this to a friend

  • Shabana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and made the process quick and easy

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Adrain was very nice profe at the New Port Richey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very smart and quick service was willing to wait on the delivery

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Good installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good setup and installation of my new Sony TV. Pleased with Geek installer.

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This says my service is complete....but it is not. Headphones still not connected. I was given the SKU for a part they said I could connect (which I went back to store to pickup and pay for). That did not work so the Geek people will come back Friday to complete the set up hopefully!

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the service. Set up and explanation of syetem saves time futzing with wires and connections.

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guy that set up our TV was excellent! Very helpful in explaining how it all works.

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Tv hook up to surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris The Geek squad man hooked us up . This man is awesome and quick Thanks Chris you were awesome

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS ARE PROMPT SMART NICE HELPFUL THANK GOD FOR GEEKSQUAD

    This review is from TV Setup, 55” or Smaller

    I would recommend this to a friend

  • Geek Squad mounted tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and quickly. Great work. Fast

    This review is from Add-On TV Setup, 56" to 90"

    I would recommend this to a friend

  • Quick job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job.... was fast and clean m, definitely recommend

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were very helpful and did a great job.

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • The best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional. Finished the install under an hour

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend

  • Geek Squad had my TV up and going in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys had my new TV up and going in no time. They even organized all of the cords for me.

    This review is from TV Setup, 56” to 90"

    I would recommend this to a friend
Page 775, Showing 15,481-15,500 of 18,776 reviews
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