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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the terrific service from the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the HIGH DEFT is perfect. Set up by geek squad was professional and great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were the best. Very professional. They explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly knowledgeable and fast! What else could we ask for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Built for snow birds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal if you want an inexpensive phone solution to have local contact in Florida without having to keep Rogers or Bell to keep your phone active here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv picture ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took away my old set and replaced it and installed the new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional & took the time to explain all of the features of my tv. He also set up additional items that were not on the initial work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature of a Smart tv adds so much. Able to do apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed everything. I am not tech savy and they knew just what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent (Loren) is professional and has all the expertise in getting the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and removal was just as promised. Technicians were pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly knowledgeable on various tech topics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable but lacked the ability to connect my tvs to my WiFi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Choice for Their Inability for Complete Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were unable to connect the sound bar. They were also unable to program the remote. The TV was easy enough to set up myself. Paying $199 for this service was overpriced.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went well. The workers were courteous, fast, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady had come to fix my bose speaker and she did it to perfection. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, helpful and efficient Greek Squad installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy would recommend to anyone looking for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a nice job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a nice job mounting new tv in guest bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing! Very professional and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really see this service program would help more protection on our 70”T.V.

    I would recommend this to a friend