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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad set up my receiver to my 75 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my TV to my receiver and speakers subwoofer Blu-ray CABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and setup was quick. The Geek Squad guys were very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my tv and hooked everything up was great! Polite, professional, on time and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad is second to none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional, genuine, knowledgeable technicians in the entire state of Texas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv, soundbar, wall mount, et al worked great. The Geed Squad are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location is great the geek squad explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was excellent it was as I expected .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent based on my past experiences with the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Geek squad agent did a magnificent performanc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so proud of the work your Geek squad Representative did in connecting my new Samsung televison

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was great! Respectful & showed me how to work my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a find job of putting the stand together and hooking up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad takes care of you. Very professional and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and took the time to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was quick and courteous and made sure I could operate my new device before he left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service when delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought tv in took the old away as agreed showed me things on tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and his partner were great. Even the follow up was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a timely manner!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed tv very quickly and to all other devices that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided to go with this service. I wouldn't have figured out of to connect the TV on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CONNECTED MY TV QUICKLY AND GOT EVERYTHING WORKING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WON'T HESITATE TO CONTACT THEM IN THE FUTURE. TECH WAS KNOWLEDGABLE AND HELPFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bunch of guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really care about you, and your satisfacation. Can't go wrong being a geek......at Best Buy that is!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of connecting my printer.

    I would recommend this to a friend