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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 778 Showing 15,541-15,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Gerk squad member mountef my YV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my Panasonic TV in my spare befroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came with tv installed perfectly. Explained everything and was more than professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADAM WAS Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was technician dispatched to my home. He is an outstanding representative for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was technician dispatched to my home. He is an outstanding representative for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teto was excellent! Very smart, good attitude and good knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were the best. They were professional, helpful, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i need a new tv and its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old tv give out and i need to buy a new one so i went to your best buy store and bought one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me and have video games, DVD, Surround sound, etc etc do this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent “GEEK”. Professional, personable and perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed the tv were very organized & professional. They did a great job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, technicians, and very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watching Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a TV mounted with the cords hidden. However, our sound bar has started to slant on one side and additional service will need to be completed for this correction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally have sound bar hook-uped correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job hooking-up new TV and soundbar and explaining how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeabl of their products. Came assembled very quickly and efficient and neatly done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always use the Geek Squad. They are well trained, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He provided a professional service. He was very quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great install. Install was quick and completed in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and knowledgeable service people very helpful in creating helpful atmosphere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered TV on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and programmed the TV ensured it was working and functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV however voice and image still don’t sync so I’m disappointed with Geed service

    I would recommend this to a friend