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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 18,776 reviews
  • Rated 4 out of 5 stars

    Arrived within the 4hr. window and set up the MOHU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs set up the antenna quickly and gave me a brief demmonstration of the function. I'm pleased with the way it is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my t.v. in know time. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with delivery & set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me (being a non-tech person) money was well spent for delivery & set-up of soundbar & TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic! Very knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was so great and went above and beyond to solve our tv, surround sound and remote issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Geek squad explained everything they were doing. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer did a great job, Armando Gonzales should be recognized for a job well done!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of putting together the TV stand and TV connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quick an effecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed perfectly crew was efficient and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great...A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what they were supposed to do. Am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got it done.just had to work out a few things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, great customer experience quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient, friendly & helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad lady was very efficient, friendly, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up was quick and informative! And even arrived early!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job of hooking up tv at our house. Guys were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an amazing job installing and hooking the mount up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient/knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow arrived on schedule and had the product installed and working in max 10 minutes. No issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, kind and courteous, on time. Would recommend your services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was XLNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheerful and knowledgeable Geek guy! All my components and the Harmony work wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with this service. Timely and well executed.

    I would recommend this to a friend