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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    Home TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with this service. Timely and well executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect match for our bedroom. The picture and color are very, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lacey did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacey did an excellent job Lacey did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with the way the Geek Squad Set up our 65 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs very knowledgeable and helpful. access to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and computer and showed me how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would get again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have multiple tvs to put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were professional, efficient, and pleasant. Offered helpful information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very neat wire management. Cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. Always professional, and on time ready to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Professional Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed for my mother and they did a perfect job! She was very happy. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and happy with the help of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad representatives were very nice and did a great job getting the TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lots of things to hook up and they did a great job! They were very patient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome! Would not hesitate to have their service again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was very professional and competent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the TV to all devices successfully and promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much easier than doing it myself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to have the agents do it... 70” tv is not easy to install alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin and Conrad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Conrad the dynamic duo did a great job! I’m pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad services are always excellent. The technician set up my tv. He provided information how to most effectively work my tv, which I greatly appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subcontractor assembled the TV console and connected TV, DVD player and sound bar

    I would recommend this to a friend