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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 783 Showing 15,641-15,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed our new tv and moved 2 old TVs to 2 bedrooms. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Geek Squad help and support. They know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad especially in hard to reach tv spaces they do all the hard work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup and connected all required items and tested everything to make sure they all worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were knowledgeable and very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up our television and stand were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. was delivered and installed. Was given a brief instructions on use of remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and gave tutorial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so very helpful. Great guys. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    service was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time and connected TV no problems man was very helpful with any of my questions of operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was smooth sailing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went just fine. I would recommend it. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents attached and explained the fire stick on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver was on time and I was notified when they were coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation completed quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady was courteous and professional. She installed the tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people took care of my TV very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers set up my TV quickly. They were also very polite & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is great on this t.v.the only thing is the add said it was a 4k tv..and it wasent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. Excellent install . Installed and mounted a 75 inch flat screen perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far we have been extremely pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivered, set up, and we were instructed on features. So far very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superb SVC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, answered my questions, and fixed all needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad scheduled and installed TV mount very professionally Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job and quickly explained the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no hassle for me to remove my old TV and mounted my new TV where I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior citizens value install help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and helpful in explaining everything to a senior citizen.

    I would recommend this to a friend