Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome Geek Guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very impressed with our "geek" Ron who delivered and installed my new Smart TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good and price seemed fair but I am un-happy with the wall mount as it does not tilt enough to allow you to see behind TV to make or remove connections.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
It Took A Geek Squad Member To Do It Right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Against my wishes, Best Buy sent a contractor to do the install. I had to schedule a 2nd visit by the Geek Squad to get it right. Overall, I am satisfied.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The geek squad guy was really patient with my ?'s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He answered all my questions and solved my issue in a timely manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
everything went great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reuben was friendly polite and explained everything that he was going to do.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very nice and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All service done at both houses, the people were great !!!! This was the best service thus far
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasant and quick service. Professional and informational.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quality service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very polite and ensured job was done perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the bomb!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex was fast, courteous, and technically superior.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very professional and friendly. Knew what they were doing and did it quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They worked thru complications with alacrity.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was aware of my confusion and made an instructional video for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. All the help I needed. Thank you very much.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was easy to set up..really didn't need anyone to do it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very nice, great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up exactly as scheduled, very thorough with explanations.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time and completed the installation as promised.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed movie screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional & quick. Answers my questions courteously.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
quality installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job and carried off the unneeded packaging
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smooth install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent mounted my TV and connected new cables. Program remote. Efficient
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Quick and Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed a set-up my new 75" TV quickly and professionally. They were very courteous and made sure everything was working properly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Best Buy employee that helped us was very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee really knew what he was doing and did a great job on our unit.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
