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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my T and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our two new TVs very well - and they were friendly, quick and neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional work, definitely recommend the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a dryer install the service was as good as it could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great & very helpful. Professional & will review the set up & features of your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with their service and our purchase. Professional andwork very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything I could expect. Did not leave until I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He opened the boxes and connected all within an hour. He also took away all box debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid. Seems to hold the TV well. Installed by Geek Squad and they were very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient with a lot of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was the nicest guy .He knew his job and went the extra mile for us,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very pleased with my installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very respectful and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. I had a very good experience and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad corrected problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent reset password code as tv had blocked access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous customer service. Both in store and work done within my house. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were really fast and did a great job. They were very knowledgable and gave us good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always professional.they knowledgeable and make sure the set up works great !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything done in less than 30 minutes and everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for our small bedroom! Good picture and very nice digital clock!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heloful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! TV set up so helpful thank you for your help:)

    I would recommend this to a friend