Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Come get the BOX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick. BUT now there is a problem... They left the box for the TV saying they will be back in 30 days. If there is a problem within the first 30 days with the tv they would need the box to return the tv. GUESS WHAT?? Nearly 2 weeks past the 30 days and I still have the box.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is an excellent choice for "getting things done" and done properly. Use them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
First timer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad come out and set up my t.v. would highly recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected my TV to my surround sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They figured out how to connect my TV to my surround sound very quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Work was good. delivery awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to reschedule delivery 3 different times. The tech was excellent in setting it up once it got to my home
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
well worth the money for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installer was early, completed the work quickly, and was pleasant and very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very efficient agents set up my TV and all the devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad folks were very helpful and reliable. I felt very comfortable with my purchase.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job, as usual, in performing their work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time and quickly got the TV up and going.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy installed my tv by himself-he was very professional and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was able to hook up my tv and set up the wifi to my tv i was pleased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on time and explained the issue to me. He made sure everything was working before he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents paced the tv and mounted it with all my devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Techs were timely & courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were knowledgeable and great with their explanations of how everything worked.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On-time and no wasted time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installers were prompt and worked like beavers to complete the set-up!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great, they installed 2 TV's on my walls.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything went smoothly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time installed very quickly and made sure I was good with setup.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in the house took the tv out if the box and hooked the necessary cables and made sure it was working properly before leaving and also took the empty boxes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you will always choose you guys you were prompt on your time professional and detailed
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
