Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much faster than doing it myself. Made sure I knew how to use different features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Satisfactory TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was set up and connected to other equipment without issue.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nico and Matt were great!! They set my New TV up and recommend ways to improve my WiFi
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron with the squad came out assessed the problem with our projector, then fixed it like a boss.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery arrived on time and the person was very professional and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Heavy Lifting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great. They took my old ancient tv away, and hooked up my brand new 55" smart tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
He did it fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did it so fast. But at least he has something to sell us about the HDMI. We don't have to go and buy it at the store. Good job to that person. He is ready.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service. Always have had with geek squad installers.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superb. He took his time, he explained everything and he took all the boxes with him.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up my Netflix & disney+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and very patient with a non tech person. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Needed headphone capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks figured out how to connect audio components so I could direct TV sound thru headphones.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad checked out my oven.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will return next week and change a part. I'll send review then.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team from Timonium Geek Squad did an outstanding job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service, knowledgeable staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous and polite. Efficient and very knowledgeable about Tvs and home theaters.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
These people are good !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, answered every question and were very helful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad on point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was connected, but some services not completed, i.e., the WiFi and size of picture screen
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and professional Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time and setup the TV. They were friendly, professional and did an excellent job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installer was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very professional - I would recommend this to anyone purchasing a TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Remote usage difficult to master.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup fine. Geek Squad agent very helpful in setting up "smart TV".
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough about the quality and service of the Geek Squad team that did our tv install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
