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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    I buy all my appliances at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a receiver and the Geek Squad recommended this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were efficient and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great- they explained features of TV and it is mounted perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy set a great tech who cared and was friendly answered all questioned....thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Professional and Informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Highly professional, quick and helpful training for equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks who delivered and set up were great. Very friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad. Very neat, very precise. Couldn't have given better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks so very much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great employees! Just a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, clear communication and a willingness to explain in simple terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup TV quickly and no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup the universal remote for me and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great info and knowledge of their job. Installation was quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation of my new 4k protector and mount went perfect. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung TV Love my 43”, quality entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked very hard at solving my install problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent istalled my tv and showed me how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did an awesome job connecting everything together and setting up my network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful and took care and time to make sure we were happy with the setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite young man. He was quite knowledgeable and took the time to explain things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys on time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my 85 inch Sony! Did a neat job in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by friends and family that Best Buy does a good job mounting and hooking up tvs.

    I would recommend this to a friend