Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I buy all my appliances at Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a receiver and the Geek Squad recommended this one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They were efficient and knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great- they explained features of TV and it is mounted perfectly!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy set a great tech who cared and was friendly answered all questioned....thank you
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service. Professional and Informative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price. Highly professional, quick and helpful training for equipment.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were efficient, knowledgeable and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The folks who delivered and set up were great. Very friendly and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Geek Squad. Very neat, very precise. Couldn't have given better service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks so very much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great employees! Just a great experience
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, professional, clear communication and a willingness to explain in simple terms.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup TV quickly and no issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup the universal remote for me and answered all of my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great info and knowledge of their job. Installation was quick and efficient
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installation of my new 4k protector and mount went perfect. Highly recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit on my wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung TV Love my 43”, quality entertainment
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked very hard at solving my install problem .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent istalled my tv and showed me how to operate it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guys did an awesome job connecting everything together and setting up my network!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were so helpful and took care and time to make sure we were happy with the setup!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Adam was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite young man. He was quite knowledgeable and took the time to explain things.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great guys on time !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my 85 inch Sony! Did a neat job in a short amount of time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by friends and family that Best Buy does a good job mounting and hooking up tvs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
