Customer Ratings & Reviews

THE YOUNG MAN THAT DELIVERED/SET UP THE TV WAS VERY POLITE AND DID A GREAT JOB. Unfortunately, he is the only one at the Geek Squad and the store in Morehead City that I would ever want to deal with again. For that reason, I wouldn't recommend Geek Squad or Best Buy at Morehead City.

There are not enough stars to give the two who did my delivery and install. Greg and his partner went above and beyond my expectations and did not leave until I was comfortable with my new equipment. If only Comcast didn’t send the wrong 4K item (wireless, not a 4K DVR) things would ha be been absolutely perfect. NOT a Geek Squad issue.

The ease it takes to learn and maneuver through the various Apps on the screen is unbelievable. Even for an old man like me. And all with one remote WOW!

Gentleman who installed tv was very thorough and knowledgeable. Happy with service provided.

The agent set up my TV, hooked it up to my other devices, and taught my how to use it. He was very helpful.

Love this tv. So far no complaints. The picture is clear and apps when easy to maneuver.

I am so happy I chose delivery and setup. The agents were experienced and courteous. They worked quickly and made sure I was happy before they left.

I was very satisfied with the tech who delivered and set up my new Samsung 55” TV. He took the time with me to be sure all of my services were set up and working, and that my cable remote worked with my TV as well. He was pleasant, polite and professional. Well done!

First of all I couldn’t fit the 75 inch tv in my car. I’m thrilled that I paid to have it delivered and setup

The Geeks were on time, quick and efficient. I probably could have set up our new TV by myself, but I knew my wife would give me a hard time if anything went wrong, so I bought the service. Best $100 I ever spent.

On time, completed quickly TV worked right away and Roku installed.

Installer was friendly and helpful, did a good job of installing all the speakers, concealing the wires, and optimizing the sound for my room

Your staff was very pleasant & very professional! Alexandra was wonderful when setting up my TV. I asked so many questions and she just continued to answer without hesitation in a very very nice manner. I would recommend Best/buy & geek squad to anyone.

These people knew their stuff. Answered questions & offered great advice!

Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

Very quick set up and removal of all the packaging. Above excellent service.

The agents did a great job. Shawn was very helpful explaining things to us.

The set up of my new Television was a smooth transition. The technical folks did an outstanding job in a quick period of time. The saved me hours of time reading instructions and hours of frustration trying to set up the TV.

Techs were on time, friendly and very helpful. They made sure we understood how to use everything.

I declined the setup service at first, knowing most electronics these days are plug-and-play. I called back and added it because your Agents are good insurance should something be defective out of the box. But then your Agent took the time to show me everything the TV could do and how to navigate all the menus, along with some handy shortcuts. That tutoring alone was worth the money spent. Thank You for a great experience!