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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was a real pro and a perfectionist! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hanging the tv in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and respectful. Knowledgeable and gave great information on product/services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job setting up the television. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were friendly, efficient, and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hid all my TV wires and cables, they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Good service and polite. Would use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the competent, speedy and friendly service that I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job - we were very pleased and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents know their Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed me all the new features of my new TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation went good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get all the information on how to use the apps involved. (example) Did not get info on how to use google voice control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did a professional job of setting up TV after installation was completed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Felt cheated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the work was done by the delivery crew. They put the tvs in there place and plugged in everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had the part in stock and I had it working in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service to have! Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation and Set-up of Sanyo Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient and helpful. Only thing they missed was neatly dressing the cables and wires. I don't know why this wasn't done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads did a great job mounting my tv. I would highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted our tv and explained everything to us well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from geek squad removed my old tv and set up my new one. They took all my cables and neatly put them together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and set up television to work with all my cable apparatus. Was satisfied with the job which saved me time and aggregation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install made easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation paid for was worth it to me considering I had no other help.

    I would recommend this to a friend