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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Use the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a good experience with delivery and set up by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME JOB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an awesome job and what more can I say, a great value to have them on call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did outstanding installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did an outstanding job! Extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again to all of Best Buy for all the great service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zeb perfomed the service very efficiently .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up entertainment center and programmed remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silviu was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my technician was great, he helped with other questions we had too. I highly recommend Silviu

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my TV I did not have to do anything. Professional and explain how the remote works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful. Would not be without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No trouble installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No trouble at all zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service wasn’t that great.. Came about 1.5 hr. Late had to go to store to where they were!!! No phone call or nothing to let me know what was going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are very friendly and they explain very good de instruction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean. In and out after explaining all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv perfect and was very nice. I would recommend y’all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended sound bar which I would have purchased if salesman had recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was patient and informative. Would recommend the squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setup my tv fast and quick told all about my and how to work it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not able to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't know how to sync everything to cable remote so i wouldn't have to use two remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set this up well. TV looks great so all is good with the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick visit and good explanation of completed job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member delivered, installed and set up everything. Well worth the investment.

    I would recommend this to a friend