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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dude came to my house and unboxed and connected my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek fellow that installed my new TV did an excellent job! I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geek Squad TV set up is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job setting up my TV. They were so polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up tv. They made sure everything was programmed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was excellent and I will continue to use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing and did a professional job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's geek squad delivers as always. Friendly, quality service. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Competed what was promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered to place needed and unboxed set up and programmed controls etc. Not sure it's worth the $$ unless you know absolutely nothing about electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv and set up great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and friendly and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure everything was working right it too a little time but we’ll worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went grteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent. Was very pleasant, friendly and knew his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hats off to Steve Berger who assisted in setup and a short education of the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did great, they were so nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for nicer service, they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and mounted my TV perfectly .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and connected to all of my devices Peru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person was experienced in installation of this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Job Overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were absolutely the best. They were careful and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents, Matt and Travis, are excellent. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast. Very neat in clean up. Very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery people arrived at the promised time and removed the defective TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service & technical advice. Efficient & VERY knowledgeable

    I would recommend this to a friend