Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A dude came to my house and unboxed and connected my new TV!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek fellow that installed my new TV did an excellent job! I highly recommend him!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
the Geek Squad TV set up is fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a phenomenal job setting up my TV. They were so polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up tv. They made sure everything was programmed correctly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech was excellent and I will continue to use the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did a great job.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They knew what they were doing and did a professional job of it.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's geek squad delivers as always. Friendly, quality service. Thanks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Competed what was promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered to place needed and unboxed set up and programmed controls etc. Not sure it's worth the $$ unless you know absolutely nothing about electronics.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed my tv and set up great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and friendly and showed me how to use it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable of product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made sure everything was working right it too a little time but we’ll worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Things went grteat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was excellent. Was very pleasant, friendly and knew his job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hats off to Steve Berger who assisted in setup and a short education of the operation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The squad did great, they were so nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t have asked for nicer service, they were awesome.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed and mounted my TV perfectly .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was mounted and connected to all of my devices Peru.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad person was experienced in installation of this product
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Terrific Job Overall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were absolutely the best. They were careful and efficient!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agents, Matt and Travis, are excellent. Very knowledgeable and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and fast. Very neat in clean up. Very helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Replaced defective TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivery people arrived at the promised time and removed the defective TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Buy & value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service & technical advice. Efficient & VERY knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
