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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 795 Showing 15,881-15,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Brian consulted with my husband and myself on tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and painless! Don't do it yourself....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin did over and above job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did over and above job. Also answered questions on two other days. So, so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we went this route

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient, punctual and pleasant. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They certainly knew how to set up a large tv system with no apparent difficulty at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad mounted my TV and did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractor was excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Contractor was excellent is setting up my equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok…………………………………………………………………………….,,.,.,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the TV mounted, setup, and working. I recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and got both of our new TV's setup and running in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guys here did initial set up. Then Geek Squad programmed the LOGI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and completed the complicated task efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and connected my TV quickly. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps did a fast and efficient job installing my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad reset my channels on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television did not let my husband get the basic channels. The tech set it up & hopefully will not happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect works great and we are really pleased with everything we bought for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. On time, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are courteous, patient, and efficient. In conjunction with the purchase of a TV I would have hoped the service was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with the set up of my furniture and new smart TV. Loving everything.

    I would recommend this to a friend