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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 796 Showing 15,901-15,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad was prompt and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, very helpful and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75in tv came with free delivery mounting and connect by the geek squad Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of connecting my TV and devices together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, On The Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were on-time, efficient, professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians did an awesome job! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a very excellent job of setting up my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He arrived promptly and helped a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great service. He explained well and was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really did a good job. Arrived on time, worked quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem is that it doesn't accept man earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and explained everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Must use for all outdoor activities.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with installion and answering my parents questions with the new system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup went quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusion on delivery., but setup okay, except tech could not get sound right between tv and sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV to replace one that was 13 years old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store the picture looked much brighter and is about the same quality of the one that quit working. thought we upgraded but we are still happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time, did their set-up, cleaned up and everything works fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came to my home, effectively and efficiently set up my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very considerate of where they were hooking up my TV and sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Spectrum remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! They quickly got my cable service to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set my new TV up and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and set up my to TVs on a timely manner.

    I would recommend this to a friend