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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very helpful and knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very patient and helpful. He made everything to work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad resolves email issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful. nice to get problems resolved quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were professional and dis a quality job mounting the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done by squad on time, Instruction could have been better needed more time with the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plane53

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 60” LG tv. Great picture, great color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek agent connected my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new TV purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where very professional and made sure everythinf was right before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an excellent job of connecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the new tv to my liking We’re very nice and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I just feel nickeled and dined to death by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and fast . I was very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Came on time,did their job fast! Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed successfully by Home Theater rep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater rep installed and demonstrated product capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PEOPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "GOOD PEOPLE" to work with whenever you have problems with television & xbox --ect.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV. Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew came at appointment time. Did great setup in entertainment center.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bare minimum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery arrived on time. The fellows were pleasant enough and set up my 55’ TV. However did not spend hardly anytime with instructions on how to work the mysterious remote and TV. They did not inquire as to any of my preferences regarding inputs. Pretty much installed TV made sure it was working and left. They did not take the box advising I may need it in case of a return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installation in and out in 20 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the installers/delivery individuals were very friendly and capable. They called before they came; came on time; explained everything. Good job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Very good instructions.Will use service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were fast, knowledgeable and courteous. Who could ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out to install did a very good job and all by himself

    I would recommend this to a friend