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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 799 Showing 15,961-15,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled my TV and put it on top of my furniture...in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installed my T%V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Installed by Geek Squad- Excellent Job. The TV runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are knowledgeable & courteous. They communicate with the customer freely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was an easy and convenient way to have the old TV removed and the new TV set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and helpful. Had a little problem getting old tv out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guy showed up on time and quickly diagnosed and solved the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV as expected. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was professional and very informative. Would highly recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed rather quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but I was not informed that my VCR/DVD was unable to be connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people sent to set up the TV were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew was very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group was very knowledgeable and adept in their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received from the Geek Squad...job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was set up by a very skilled geek squad member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great. They were professional and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad was superior!! I am so glad I had them come to my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and great service. Team player thanks geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we very kind and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad appointments avail quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up my TV and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart tv was setup in record time. Never would have figured it out on my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for wall mounting tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are wall-mounted in your television it is paramount that you have this product !

    I would recommend this to a friend