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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 801 Showing 16,001-16,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeks squad installed my tv quickly And professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got my TV working again in quick order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, efficient, and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they could no signal up there I half to find another way to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV the geek squad were very good I would love for them to do some more work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted the TV and sound bar. He did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my TV/Blue Ray set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service! He went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know how I lived without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job very friendly very helpful with instructions I have a use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and knowledgeable a informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech Anthony helped every step of the way. Thank you Anthony,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great, amazing and helpful. Always recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were great installed my tv but scratched my wall and didn’t tell me about it ,I found it the next day,bummer right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They over and above what was required. They listened to what I wanted and performed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my tv in a timely manner. The tv is a disappointment but the installation service was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife likes it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife put this in to watch her movies and such. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs set up my tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were nice, attentive, and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and connected my TV to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased...sharp color, clear sound, sturdy stand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attempted to set up Sony tv. We’re able to get it operating about 75%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never have hooked this up without the help of the Geek squad.They were on time.

    I would recommend this to a friend