Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
geek squad always is amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always recommend them when I can. So far they always have done a wonderful job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents mounted tv fast and made it look really easy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installed two 65 inch TVs fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rico and Chase made sure both TVs were running and showed me the TVs features. They answered all my questions and were on time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad person had TV connected to CD and DirecTV box
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kenny, as person, has been great. The issue is, it's been 2 mths since my 75" TV broke...and there's no replacement, no news on the next step, everything is in the hands of Samsung. So, kind and knowledgeable service, but no action.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was efficient and gave me basis instruction
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent and professional setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt that the installation and quality of my purchases are well worth it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Guys were good. My hardwood floor was scratched.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed TV fine. But, my hardwood floors have 2 deep scratches in it from where the large tv box sat and was moved across the floor.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup team was great. In and out fairly quickly, friendly, and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians were on time and installed the TV very quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems - great service - Geek squad is awesome
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup my Chromecast quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an awesome job installing Chromecast on TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This couldn't have been any easier. Agents are very knowledgeable and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were friendly, took their time to ensure I was a happy camper with everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
High Respect for Skills of Others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He knows what he is doing. Polite and doesn't put you down when you ask questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Samsung 65 inch Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my television with care and setup my remote and devices correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Connection was done satisfactorily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connect work was performed by an independent contractor in short amount of time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Solved problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical representative was knowledgeable and answered questions regarding service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job. They worked quickly cleanly Perfect all around.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are professional and quick always a pleasure.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
