Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, professional, neat and tidy, Item worked wonderful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech said he would come back to set up remote and never did. When he was called to complete the remote set up, would not return.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase do far all's good don't know what else to say.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek Squad. Have used multiple times and always have had excellent service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad didn't get $2000 TV set completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as it should be for the money. Every day when we turn it on get messages about do we want to hard wire, or wifi, etc. I have to clear each message out. This is after Geek Squad set it up. Don't want to call them out 20 miles for this, but it is disappointing. At this point not sure I could reccomend the in home set up.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My television looks very nice mounted in the home theatre console by the wall bracket.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connection and Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have to worry about the set up being correct. What a great deal.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional customer service and fast with setup. Would definitely use again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He had it hooked up in no time. Great service and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup and removal of old TV and components was great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agents were excellent !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were extremely efficient in setting up my new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always does a great job as well as helpful to the customer
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Techs were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs mounted everything & explained how they were mounting the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were on time and thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were fast setting up my television and other devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great...very knowledgeable, efficient and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job setting up the new 4K Ultra television and walking thru the options.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
The tech guys did their job adequately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without question the Geek Squad set the TV up and got it going with all the connections. They explained everything and were very nice and friendly. Unfortunately. There is no written material accompanying the TV and after they left I couldn't remember all they said and showed me. So I would be enjoying my new TV if I knew how to use all the features, but I do not. Take notes. Don't let them leave until you write down what they tell you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast & Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that arrived were fast and professional. Very pleased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Job well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason did an excellent job of setting up my 55”TV and desk. He arrived promptly and did his magic and showed me how to use my new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tv bracket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was really good. They came on time and they were very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend