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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Helped out alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks best buy for your connect team who did a great job and I will use agin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician answered all my questions and very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The technician was on time and knowledgabe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and knew how to connect most devices. Had some trouble connecting the sound bar and programming the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is n excellent service for those of us who are technology deficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the guys were in and out in about an hour.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although told I would be the 1st appt. the guys didn't show up untill near the very end of the window. do it yourself if you're capable!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    secured our television perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and the Geek Squad was courteous and knowledgeable of the LG TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted tv on wall and explained operation to me. Geek squad very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec very good but long wait for later zapper adjustment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Let Best Buy mount it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m akways pleased with the techs they send out. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time, knew his job, did it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out of their way to set up the speakers well and explained it all well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one and it was a great price even better if its one sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are awesome!!! Wonderful people. Very professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expedient and professional technicians. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with your service ,always happy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and simple and the installer are A1 thanks....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and simple and the installer are A1 thanks....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the rack and it fits perfectly over our desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a quick and efficient job installing not so good explaining was more interested in selling more services

    I would recommend this to a friend