Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great hassle free service. Skip the set-up on your own and know it's. done right
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Installation was quick and effective.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left all old unused cables on floor. Later I realized they were not connected to anything so I bagged them to discard them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up on this was great, what I have come to expect from Best Buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the service we received. Explained everything so we would understand
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, friendly, courteous. Great experience with Geek Squad people.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Donnie and the other Gentleman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, Professional, Knowledgeable - great team
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job setting everything up and explaining everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Agents were great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an amazing job and kept the instructions simple.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was great. Arrived on time and quickly had it installed. Very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
He installed very quickly and he was friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an excellent job very polite and explained everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Did not do a thorough test of the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not present for the install, but my father was. The agent was professional from what I understand, but he did not verify that the Wifi connection to the TV was actually working, only that it was connected. As a result, when I got home and tried to watch Netflix, it didn't work. The issue turned out to be the wifi channel used by the router, but the agent should have at least checked it out!
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who installed my 65" tv did a great job - they were on time, neat and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was really good and very OCD on making sure install was correct. Awesome job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowedgable and personable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were pleasant, helpful and patient. The best!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very professional and efficiently clean
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad guys were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were early and went out of their way to make sure they provided the service we needed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Must include in order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it yourself. Have these guys do it. Looks great and very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setups for audiovisual
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful with getting everything up and running
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Just as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new 4k TV. Works perfectly, just as advertised on the box!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained everything they were doing as they worked.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
