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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    The delivery was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the TV and set it up perfectly. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great - exactly on time. Done very quickly and well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let the pros get you hooked up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having geek squad set up was well worth the modest charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for any better service best buy and geek are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV on the wall perfectly and hid all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks arrived and took care of all the issues we were having - FABULOUS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super neat & friendly installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave us great ideas, appreciated all their help, great clean up & took old TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went very smoothly, I had no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional very knowledgeable and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install/set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Branden and partner were on time, pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup completed successfully.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tvand got everything working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was very helpful and explained everything in simple terms !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my surround sound and tv were fast and very perfessional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician is knowledgeable and helpful. Hauled the old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I had the tv setup. It made the whole process much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and helpful. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GS professional work had great time with them installing equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sold me the Geeks for a year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job for me! They were great to have in home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where wonderful, courteous, friendly, very neat, and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came earlier than scheduled and quick set up. Good service .

    I would recommend this to a friend